**Shipping builds momentum. Complaining creates distrust**. Whenever I saw engineers come to a team and start shipping from day zero, it created momentum for them. After observation, they got the trust to share improvements with the rest of the team. Often, these improvements were not just philosophical discussions but actual implementations, with small steps. On the other hand, when I saw engineers complain about how tech debt was not sustainable and how everything was broken without shipping on time, exploring and presenting alternatives, the team got averse to this person.